Privacy Policy
Trading as ADX Electrical & Instrumentation
Last updated: November 2025
1. Introduction
ADX Electrical Group Pty Ltd (“we”, “us”, “our”), trading as ADX Electrical & Instrumentation, is committed to protecting the privacy of personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect personal information across our website, online forms, and staff portal.
By using this website or submitting information to us, you agree to the terms of this Privacy Policy.
2. What Personal Information We Collect
- Name
- Contact details (email address, phone number, company name)
- Information submitted through our contact form
- Information submitted through our employee or contractor forms, including:
- Pre-starts, toolbox meetings, safety documents
- Qualifications, licences, certificates
- Emergency contact information
- Address and employment-related information
- Uploaded files (e.g., licences, certifications, photos, documents)
-
- IP Address
- Browser type and version
- Pages visited and access times
- Device information
- Basic analytics data (if Google Analytics or similar is used)
Our website includes a Google Maps embed, which may independently collect usage data according to Google’s privacy policy.
- login portals,
- employee dashboards,
- document repositories,
those systems may also collect metadata such as login timestamps and download history.
3. How We Use Your Information
- Respond to enquiries submitted through our contact form
- Provide electrical and instrumentation services
- Maintain safety, compliance, and operational records
- Manage employee and contractor onboarding
- Verify qualifications, licences, and safety compliance
- Provide access to internal resources and staff portal tools
- Improve our website and service offerings
- Meet legal and regulatory obligations
- Manage internal records, audits, and quality assurance
We will not sell or rent your personal information to third parties.
4. Staff Portal & Employee Data
- Login credentials (encrypted)
- Usage logs (e.g., last login time)
- Completed forms, reports, and uploaded documents
- WHS, training, and compliance information.
Employee and contractor information is treated with the same level of confidentiality as all other personal information.
5. How We Store & Protect Your Information
- Loss
- Misuse
- Unauthorised access
- Modification
- Disclosure
- Encrypted cloud services
- Secure SharePoint/Office 365 environments
- Internal servers or password-protected systems
- Secure website databases
6. Disclosure of Personal Information
- Our employees and authorised contractors
- Third-party service providers (e.g., web hosting, secure document storage, email systems, analytical tools)
- Regulatory bodies where required by law (e.g., WorkSafe, Fair Work, ATO)
- Clients, when necessary to satisfy site access, induction, or safety requirements (e.g., sharing licences or qualifications)
All third-party services we use must handle information in compliance with Australian privacy requirements.
7. Cookies & Tracking
- Basic functionality
- Security
- Performance and analytics
You may disable cookies in your browser; however, some features may not function correctly.
8. Third-Party Links
9. Access and Correction
- Access to the personal information we hold about you
- Corrections to inaccurate or outdated information
To request changes, contact us using the details below.
We may require verification of identity before releasing information.
10. Data Retention
- Provide services
- Maintain compliance and safety records
- Meet legal, regulatory, and internal audit requirements
We retain personal information for a minimum of 7 years where legally required (e.g., employment records, WHS forms, licences, safety documents, or service-related correspondence.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated “Last Updated” date.